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Privacy Policy
This privacy policy describes how Rahtitori Oy processes personal data in its transport marketplace service. We value your privacy and protect your data.
Company information
Rahtitori / Kunkka Oy
Business ID: 3308367-4
Contact information
Email: tietosuoja@rahtitori.fi
Information we collect test
User information
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Name and contact information
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Email address
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Phone number
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Company name and business ID
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Role (sender/transport company)
Usage data
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Login information
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IP address and location
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Device information
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Browsing history in the service
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Information collected through cookies
Transaction information
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Name and contact information
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Email address
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Phone number
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Company name and business ID
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Role (sender/transport company)
Verification information
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Login information
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IP address and location
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Device information
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Browsing history in the service
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Information collected through cookies
Purposes of use of data
1. Providing the service
We use your information to provide our transportation marketplace service, maintain user accounts, and provide customer service.
2. Implementation of contracts
We process data for the purpose of mediating and executing transport contracts between users.
3. Authentication and security
We verify user information to prevent fraud and ensure the security of the platform.
4. Communication
We send service-related notifications, such as requests for quotations, messages and important updates.
5. Development and analysis1
We use anonymized information to develop our service and improve your user experience.
Legal basis for processing
| Handling | Legal basis |
|---|---|
| User account maintenance | Implementation of the agreement |
| Handling gigs and offers | Implementation of the agreement |
| User authentication | Legitimate interest (fraud prevention) |
| Marketing | Consent |
| Analytics | Consent / Legitimate interest |
| Legal obligations | Legal obligation |
Disclosure of information
Who do we share information with?
We do not sell your personal information to third parties. We only disclose information in the following situations:
Between users: Information between the sender and the transport company about gigs and offers
Service providers: Technical service providers (e.g. cloud services, payment processors)
Authorities: Fulfilling legal obligations
Data retention period
We only retain your personal data for as long as is necessary to fulfill the purpose of use or to comply with legal obligations.
| Data Type | Storage time |
|---|---|
| User account information | Until account deletion + 2 years |
| Gig and offer information | 5 years from the end of the contract |
| Payment information | 10 years (Accounting Act) |
| Message history | 3 years |
| Log information | 1 years |
Your rights
You have the following rights regarding your personal data:
Right to inspect information
You can request a copy of the personal data stored about you.
Right to rectify information
You can request correction of incorrect or incomplete information.
Right to delete data
You can request the deletion of your data in certain situations.
Right to restrict processing
You can request that the processing of your data be restricted.
Right to data portability
You can request the transfer of your data to another controller.
Right to object
You can object to the processing of your data for direct marketing.
Note: You can exercise most of your rights directly on your profile page. For other requests, you can contact our Data Protection Officer.
Information security
We protect your personal data with appropriate technical and organizational measures:
SSL encryption for all data transfers
Two-factor authentication available
Regular security updates
Access control and user rights management
Information security training for personnel
Regular backups
Contact information
For questions regarding data privacy, please contact:
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